Booking guidelines
Booking of your trip
Get your quotation
Our web site has extensive information. Take the time to explore the areas that interest you.
When you have a pretty good idea of what you want to do in the Himalayas with us, let us know your preferences by sending a message through the “Enquire” button available in each page.
We will send you back a trip package that includes (when required) local transportation, accommodation, the support staff, all the equipment (tents, sleeping bags, mattresses, and cooking gears), meals & snacks during the trek/tour, and any other services as per your request.
How to book ?
1. Booking Amount
40% of the total tour price is payable at the time of booking to secure your reservation.
This amount allows us to make advance arrangements with our local partners and service providers.
2. Balance Payment
The remaining 60% of the tour price must be paid no later than 7 days before the start of the trip.
For last-minute bookings (made within 7 days of departure), 100% of the tour price is payable at the time of booking.
Payment from inside India
It is quite straightforward. You can either pay the required amount by bank transfer to the Himalayan Ecotourism bank account mentioned below or use the Gpay link.
Payment from outside India
Please note that international money transfers typically incur fees charged by your bank or chosen payment gateway.
Our trip charges are in INR (Indian Rupees). Please make your payment to the Heco bank account, detailed below. Direct transfer of money from your account to the Heco account is the cheapest mode of payment and it is very secure.
To do so, you may need to visit your bank or give them a call. International payment procedures vary, so don’t hesitate to contact your bank for guidance.
Alternatively, you can use the online platform Remitly whose link is available under the section “Payment from outside India” below.
Once we receive your payment, we will inform you of the exact amount received in INR. Any necessary adjustments can be settled in cash upon your arrival.
Payment from inside India
Wiring money to Himalayan Ecotourism (from inside India)
Please use the details here below :
| Bank details | |
|---|---|
| Bank name | Punjab National Bank |
| Branch | Banjar |
| District | Kullu |
| State | Himachal Pradesh |
| Country | India |
| IFSC code | PUNB0059600 |
| SWIFT code | PUNBINBBPAR (Parwanoo branch) |
| Account details | |
|---|---|
| Account name | Himalayan Ecotourism |
| Account No. | 0596002100008281 |
| Type of account | Current |
We will acknowledge your payment as soon as it reaches our account.
Thank you for trusting us.
Google Pay
Using Wise
Wise is a safe, easy, fast and cheap way to send money.
If you are not sure of the best payment method, do not hesitate, use this one. Go to wise.com and read the instructions that follow.
You must register on Wise by sharing your email address. You will be asked for other personal information.
When it’s done, you’ll be on your dashboard. You will find on the left side a blue “Send money” button. Click on “New contact” to add Himalayan Ecotourism. On the next page select “Business or charity”.
You will then need to mention the details of Himalayan Ecotourism: our email info@himalayanecotourism.com, our name Himalayan Ecotourism, the IFSC code PUNB0059600 and our bank account number 0596002100008281.
Then the system ask you “What’s the reason for your transfer?”. Select “Travel expenses”. You will also find the possibility to write a message to Himalayan Ecotourism (Reference for Himalayan Ecotourism). Please mention your name.
You need to choose your transfer type. The easiest and fastest transfer type is to use your debit or credit card.
Make sure you are sending the right amount, everything is clearly mentionned under “Transfer details”.
You can change the amount by clicking “Edit”. You are sending in your currency (EUR, USD, etc.) and the payment is received in rupees (INR). Make sure to recipient gets exactly the amount you need to pay in INR. The amount that is charged to you in EUR is automatically shown, as well as the transfer fee and exchange rate.
Click confirm and continue when everything is set, and you will be taken to the standard payment procedure by debit/credit card. We should get your payment within minutes.
Payment from outside India
Wiring money to Heco
If you are making a payment from outside India, please transfer the amount to Heco’s official bank account (details provided below). Kindly do not use any other payment methods.
Our trips are charged in Indian Rupees (INR). If your bank does not allow direct transfers in INR, you’ll need to convert the amount into a supported currency (such as EUR, USD, etc.) before sending the payment.
Please keep in mind that Google’s exchange rate is not the one applied by banks. Banks usually charge a small margin on top of the mid-market rate. Based on our experience, if the Google rate is 1 EUR = 100 INR, it is safer to calculate it as 1 EUR = 95 INR to ensure the correct amount reaches us.
This same logic applies regardless of the currency you’re using, just apply a slightly more conservative exchange rate to cover bank fees.
Don’t worry about small differences, minor discrepancies can easily be settled in cash upon arrival. If we receive a little less, you can top it up then. If we receive a little more, we’ll refund the difference.
| Bank details | |
|---|---|
| Bank name | HDFC |
| Branch | Kullu/02 Shastri Naggar |
| District | Kullu |
| State | Himachal Pradesh |
| Country | India |
| IFSC code | HDFC0007349 |
| SWIFT code | HDFCINBB |
| Account details | |
|---|---|
| Account name | Heco |
| Account No. | 50200093202537 |
| Type of account | Current |
We will acknowledge your payment as soon as it reaches our account.
Thank you for trusting us.
Pay with Remitly
Remitly is a trusted digital money transfer service that lets you send money internationally using your computer or mobile app.
To get started:
- Create a Remitly account and link it to your bank account.
- Enter the recipient’s details (Heco).
- Complete the transfer in just a few steps.
Why use Remitly?
When you select India as the destination country, you can enter the transfer amount directly in Indian Rupees (INR). This ensures we receive the exact INR amount you entered, without exchange rate surprises.
Cancellation & other information
Cancellation policy
We value your travel plans, but we also make significant advance arrangements with our local communities, guides, and service providers. To balance fairness for our guests and our partners, the following cancellation policy applies:
1. Cancellation within 7 days of the trip start date
No refund will be provided.
2. Cancellation between 8 and 15 days before the trip start date
40% of the trip price will be retained, and no refund shall be made for this amount.
The balance (if already paid) will be refunded.
3. Cancellation more than 15 days before the trip start date
The entire amount paid shall be refunded after deducting :
- 15 percent of the trip price as administrative charges, and
- Any actual expenses already incurred by us to make advance arrangements with local partners and service providers.
4. Force Majeure / Unforeseen Events
In case the trip is disrupted or cancelled due to circumstances beyond our control (including but not limited to natural disasters, political unrest, road blockages, strikes, or pandemics):
Guests will be offered the option to reschedule the trip within 12 months, subject to availability. The paid amount minus the unavoidable expenses already incurred (such as permits, bookings, and arrangements with local partners) will be utilized for the postponed trip.
We kindly ask for your understanding in such situations. During force majeure events, the tourism industry is among the hardest hit, with widespread cancellations that can endanger the very survival of enterprises like ours.
We are deeply grateful for your support during such challenging times.
Medical and personal information form
We are very much concerned about your health, safety and comfort.
In order to avoid unrequired situation and reduce the risk of any misfortune due to any medical issue, you are requested to fill in and submit this medical form.
Release of Liability and travel insurance
Himalayan Ecotourism and its representatives/subcontractors are released from any liability or claim with respect to any bodily injury, personal injury, illness, death, property loss, or property damage that may happen during any activities that we organize for you.
While choosing our services [tours, treks and travel offerings] you agree to release us from any liability as mentioned in the form below.
Travel Insurance
Though you will be guided by experienced professionals and we provide reliable equipment, we recommend the purchase of travel insurance for your protection.
