Payment Policy for products
Thank you for shopping at Himalayan Ecocreation, your destination for beauty and wellness products inspired by nature. Please read our payment policy carefully before making a purchase.
Payment Methods:
We accept the following payment methods:
- Credit Cards (Visa, MasterCard, American Express)
- Debit Cards
- PayPal
- Apple Pay
- Google Pay
Cancellation Policy
Orders can be canceled within 24 hours of purchase. Please contact our customer support team at (himalayan.ecocreation@himalayanecotourism.com) to request a cancellation.
Shipping Policy
We offer shipping throughout India. Orders are typically processed within 1 to 3 business days. We are shipping once in a week, on Friday. Shipping times may vary depending on your location. For order from outside India, please contact us before placing your order (himalayan.ecocreation@himalayanecotourism.com).
Returns & Exchanges
If you are not satisfied with your purchase, you may return or exchange the item within 15 days of delivery. To initiate a return or exchange, please contact us at (himalayan.ecocreation@himalayanecotourism.com). Please note that items must be unused and in their original packaging to be eligible for return or exchange.
Damages and Issues
If you receive a damaged or defective item, please contact us immediately at (himalayan.ecocreation@himalayanecotourism.com) with photos of the damaged product, and we will arrange for a replacement or refund.
Exceptions / Non-returnable Items
Certain items are non-returnable, including:
- Personal care items
- Clearance items
- Sale items
Refunds
Refunds will be issued to the original payment method within 7-10 business days after we receive the returned item. Shipping fees are non-refundable unless the return is due to a defective or damaged item.
Wholesale Inquiries
For wholesale inquiries, please contact us at (himalayan.ecocreation@himalayanecotourism.com). We offer competitive pricing and bulk discounts for retailers and distributors.
Privacy & Safety
Your privacy and security are important to us. We use industry-standard encryption to protect your personal information during checkout. For more information, please review our Privacy Policy.
If you have any questions or concerns about our payment policy, please don’t hesitate to contact us at (himalayan.ecocreation@himalayanecotourism.com).
Thank you for choosing Himalayan Ecocreation for your beauty and wellness needs!
